User Group Workshops

Connect, learn, and grow with our live workshops.

Our live User Group Workshop series are built for MSP professionals who want to go beyond the basics and see real results. Each series focuses on a single product—Cognition360, ControlMap, Lifecycle Insights, or Lifecycle Manager—and gives you the chance to connect directly with experts and peers.

Led by our Education Team, these sessions aren’t just about learning the product—they’re about solving real business challenges and growing your MSP with proven strategies. You’ll get hands-on experience, hear success stories from other MSPs, and walk away with practical solutions that you can apply immediately.

Why Attend?

Join us for collaborative learning experiences that are focused on giving you the tools you need to succeed in today’s MSP landscape.

Learn directly from product and industry experts

Get practical, hands-on advice that goes beyond theory

Walk away with strategies designed specifically for MSPs

Hear real-life case studies and best practices from peers

Workshops by Product:

Cognition360 User Group Workshop

Schedule: Wednesdays at 2PM EST
Facilitator(s): Christy Strickland, Partner Education Manager

Data is a powerful tool for growth. In this weekly workshop series, learn how MSPs use Cognition360 to turn data into actionable insights, boosting efficiency and driving smarter decisions.

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ControlMap User Group Workshop

Schedule: Wednesdays at 1PM EST
Facilitator(s): Dan Fox, ControlMap Co-Founder and Partner Education Manager

Cybersecurity and compliance are constantly evolving for MSPs. In this weekly workshop series, explore key topics like GRC assessments, risk management, automation, and vCISO strategy. Learn how MSPs are using ControlMap to simplify compliance and reduce risks.

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Lifecycle Insights User Group Workshop

Schedule: Wednesdays at 3PM EST
Facilitator(s): Mark Ignacio, Partner Education Manager

Client retention is about delivering ongoing value. In this weekly series, learn how MSPs use Lifecycle Insights for QBRs, client management, and forecasting to strengthen partnerships and improve retention.

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Lifecycle Manager User Group Workshop

Schedule: Wednesdays 1PM EST
Facilitator(s): Mark Ignacio, Partner Education Manager

Enhance client engagement with Lifecycle Manager. In this weekly series, discover how MSPs use it to boost communication, reduce downtime, and add value through proactive lifecycle planning and warranty tracking.

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Make your next move—register now.

Get practical insights and hands-on strategies in our live workshops. Learn from MSP experts, connect with peers, and apply what you learn to drive real results. Ready to get started? Register in our Community today and take the next step for your business.