Gain a singular view into your client’s business by integrating your Freshservice tools with Lifecycle Manager. With greater visibility, you can improve your clients’ experience by proactively identifying areas of improvement and communicating IT risk in a way your clients will understand.
Together, Lifecycle Manager and Freshservice unlock a host of features that make client engagement easy, including:
- Automated client-ready planning templates and reports.
- Objective measurement of your client’s digital maturity with our Digital Maturity Index (DMI™) and generated scorecards.
- Insights that identify your high-risk clients & assets.
- Access to accurate hardware, network, and software asset data without duplication.
- Engage clients with visual roadmaps that effectively communicate priorities.
- Protect infrastructure & assets and generate new revenue with warranty coverage in under 30 seconds.
- Securely dispose of aged assets for free with IT Asset Disposal.
Enable two-way sync in Lifecycle Manager to keep your configuration data in ConnectWise up to date when you make changes — like if you’ve purchased a warranty through Lifecycle Manager and want to keep the new expiry date correct on both platforms.
Learn More about Lifecycle Manager’s features that make client engagement effortless.
