Single-use software (doing one thing for one person) is dead weight for your MSP. It’s a drag on your expenses and limits efficiency and collaboration.
The best MSP software supports multiple roles, giving you more bang for your buck. Especially if multiple roles are handled by the same individual.
Rapidly review reports on operations and financial monitoring for peer group or board meetings.
Prepare everything you need for a QBR, including total cost of ownership budgets, all from one app.
Quickly identify clients falling behind in digital maturity and align on a strategy to get them on track. Include extended warranties for longer hardware life.
Instantly share backup compliance reports with clients as needed, so they have a record to prove backup compliance.
Get professional quotes to clients for quick approvals with standardized service and hardware pricing. Higher win rate for you, better experience for them.
Pull together detailed reports to help clients meet compliance standards and stay on top of audit requirements. Make sure they have everything they need to stay compliant.
Watch the money flow with high-level oversight combined with deep visibility into the specifics.
Go beyond instinct and make better data-driven decisions for your MSP based on performance, capacity, profitability, and more.
Use automation to handle evidence collection and simplify managing multiple compliance frameworks, freeing your team to focus on growing and supporting more clients.
Handle EOL or unprotected hardware with ease. Identity expiring warranties, prepare quotes, procure protection, and dispose of defunct assets in clicks.
Update agreements each month to ensure accuracy. Spot clients qualified for cross-sell based on spend, services, or location.
Quickly get through the tedious task of backup checking in one dashboard. Save countless hours with smart ticketing that ensures techs only need to see what’s actionable.
Find out where quotes are in the process: who’s waiting on who, what’s pending or accepted. Or draft up a new one on the spot off a saved template.
Verify asset warranty status instantly and escalate service requests online when server, workstation, or networking gear fails to efficiently get it back in service.
vCIO busy as can be? Prepare QBR materials for them to make your role more productive while cutting down on their (more expensive) hours.
Instantly gather context on pending, accepted or draft quotes for any client. Identify opportunities to expand the service offering and impress clients with service delivery.
Get into remediation faster. With smart ticketing you’ll identify risks and problems with backups before they’re a bigger issue, without wading through tickets to find them.
Keep tabs on your service team and prepare for weekly meetings by monitoring key KPI’s on resources and efficiency.
Clients have questions while you’re on site? Quickly pull up a report for answers.
Skip the visit to the recycling center, simply schedule a pickup for defunct hardware with ScalePad IT Asset Disposal. And hardware protection with 4-hour or Next Business Day SLA on key equipment means you won’t need to store extra back stock.
Find out how ScalePad products support more roles in your business.
Book your demo now.