Latest Cognition360 Partner Stories

Advanticom is powering continuous service improvement

Pittsburgh-based Advanticom is using Cognition360 to drive continuous improvement in services delivered to customers, as well as major improvements in operational efficiency and profitability. Recognized as one of Pittsburgh’s 100 fastest growing companies – and a Microsoft East Region SMB...

Evan Pappas

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Savant CTS uses Cognition360 to find the leaks in the ship

From its head office in Woodstock, GA, Savant CTS services clients across the US ranging in size from two to 1000 seats with a full suite of MSP services, focusing on high client retention via highly responsive and proactive services designed to...

Evan Pappas

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Cognition360 helps high-growth MSP NexusTek achieve more with less

Now with more than 320 employees, NexusTek has grown rapidly to its current position as one of the top 25 MSPs worldwide. Just in the past year NexusTek has made five acquisitions – with a plan to leverage scale to achieve greater...

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Cognition360 LIVE pilot delivers the goods for FXTI

From its base in Quebec, Canada, FXTI provides wide and deep consulting and managed services to both medium and large customers, with special expertise in servicing the Quebec Mining industry. Operations Director David Lupien – license plate MRGEEK – is on a...

Evan Pappas

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AZTech IT Solutions boosts technician efficiency by 20 percent

Within weeks of implementing Cognition360’s Team Utilization and Agreement Profitability reports, UK MSP AZTech IT Solutions has boosted technician utilization by around 20 percent and gained a new level of insight to better manage profitability of its managed service agreements. Founded in...

Evan Pappas

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Managed Solution saves $100,000 from one Cognition360 analytics report

San Diego-based MSP Managed Solution’s integrated IT services create an IT journey tailored to business needs, starting with a full assessment of each customer’s current IT environment, then delivering innovative solutions to solve complex business challenges at every stage of the business...

Evan Pappas

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Helping to ‘roll the trucks’ at SUCCESS Computer Consulting

With over 200 customers and nearly 100 staff, Twin Cities MSP SUCCESS Computer Consulting is a thriving business with a unique approach to serving both its customers and its staff. Founder Eric Thorsell made the headlines during the Covid pandemic in 2020....

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‘Getting inside the data’ at IT Weapons

IT Weapons is the national IT services division of Konica Minolta Canada. The company is growing fast, with more than 140 people working from offices in major centers across Canada. One of the challenges in managing that growth, says Mike...

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Killing the pain at VGM Forbin

From its base in Waterloo Iowa, VGM Forbin is a web services and digital marketing company, now branching out strongly into IT managed services. In managing rapid growth, VGM Forbin’s Director of Business Technology, Jesse Farris, had a particular pain point around...

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TechPath boosts staff profitability by more than 12% in one year with Cognition360

Managing the growth of your business is a tough task. MSPs need to preserve or increase profitability, while also reinvesting back into their business. TechPath, Brisbane’s largest MSP, projected up to 30% revenue growth in 2020, which offered them a...

Evan Pappas

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Cognition360 reporting drives a 15-20 percent increase in efficiency for RFA

As MSPs tackle new challenges in their quest to grow and sustain their business, they need the right tools for the job. Richard Fleischman and Associates, Inc (RFA) needed a ConnectWise reporting solution to get the data visibility needed to...

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Cognition360 saves Cinos from ‘ConnectWise reporting hell.’

Accessing ConnectWise data for reporting can be a time consuming process for MSPs. Staff can spend days collecting the right data for analysis and decision making. But for technology provider Cinos, implementing Cognition360 for reporting in July 2022 has been...

Evan Pappas

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