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Security

ScalePad is committed to vigorously securing data

With SOC 2 Type II compliance and ISO 27001 certification, you can be sure your clients’ data is safe with us.

ScalePad was founded in 2015 with the pillars of security woven into its DNA. Software security requires continuous attention and innovation to ensure our practices are always up to date. We have recently demonstrated this by achieving ISO 27001 certification and SOC 2 Type II and SOC 3 compliance by using ControlMap.

Download our security whitepaper for more details on our practices.

Download Whitepaper

Why SOC 2 and ISO 27001 Matter

Data security is paramount for MSPs, clients, and vendors like ScalePad. Our SOC 2 Type II, SOC 3, and ISO 27001 certification status means independent auditors have validated our security controls, protocols, and processes.

As a SOC 2 Type II-compliant organization, ScalePad has implemented controls and processes designed to secure client data, ensure system availability, process data accurately, maintain confidentiality, and uphold privacy. Even more important, third parties have audited and approved our controls. All these measures reduce the likelihood of a data breach occurring.

ISO 27001 certification, on the other hand, involves implementing an Information Security Management System (ISMS). An ISMS is a systematic approach to managing and securing sensitive information. It includes people, processes, and IT systems and applies a risk management process.

These certifications are tangible proof of our ability to meet the highest industry standards. You can rely on us to handle your data securely.

Benefits for Our MSP Partners

By working with SOC 2 Type II compliant and ISO 27001 certified vendors, your clients’ data is secure in infrastructure based on industry-leading best practices. Ensure that the data you entrust to us is protected against unauthorized access, breaches, and potential vulnerabilities. 

This also helps to reassure your clients that their data is being managed under relevant regulations, such as HIPAA, GDPR, or PCI DSS, depending on their industry. 

We empower you to provide your clients with reliable, secure, and compliant solutions. Our compliance certifications will demonstrate your commitment to their security, privacy, and compliance regulations.

Benefits for Your Clients

When customers entrust their data to you, they expect a trustworthy and reliable partner. Show your commitment to their security by working with a SOC 2 Type II and ISO 27001 certified vendor like ScalePad. This can strengthen your existing relationships, assist clients’ compliance needs, and differentiate your MSP from the competition.

Cognition 360 Reports

Download Our SOC 3 Report

Our SOC 3 report for ScalePad covers Lifecycle Manager, Lifecycle Insights, ControlMap, and Backup Radar.
Download Report

View ISO 27001 Certificate

Take a look at our ISO 27001 certificate. This will open a new tab for you to view.
See Certificate
MSP Asset Reports

Reporting

If you have any concerns or would like to report a potential vulnerability, please contact us at:
security{@}scalepad{.}com

Please follow industry best practices when reporting vulnerabilities.

Request a SOC 2 Report

Sending the report requires a signed legally-binding NDA (non-disclosure agreement) to be in place. Please contact your ScalePad Partner Development team member for more information.

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35F6 520F B068 96F2 E144 E84F EC3D A4C5 B1CF 4FFD Use PGP to protect communication – our Public PGP Key can be found here.

How did ScalePad do it?

ScalePad used our own product, ControlMap, to simplify our journey to cybersecurity compliance. The same multi-tenancy and templated frameworks that can help your MSP get your clients compliant helped ScalePad rapidly get multiple products compliant across two different-but-complementary frameworks.

ControlMap provides ScalePad with a single platform to manage everything compliance-related internally at our organization and can enable you to do the same for your MSP’s clients.
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